Crypto Exchange comparison
Crypto.com vs Digital Surge
Crypto.com is a global crypto giant with 24/7 support, a desktop platform and a huge range of deposit methods, while Digital Surge is a smaller, Australian-owned exchange that punches above its weight on tax reporting and account types. The biggest practical difference? Digital Surge gives you a proper Australian tax statement and CGT report — Crypto.com doesn't.
Choose
Crypto.com
if…
- ›You want 24/7 live chat and phone support — Crypto.com's support team never sleeps
- ›You prefer trading on a desktop browser rather than just a mobile app
- ›You want to deposit via debit/credit card, Apple Pay or Google Pay, not just bank transfer
- ›You value free research reports and video-based educational content
- ›You're comfortable with a global exchange headquartered offshore (Malta) rather than an Australian-owned outfit
Choose
Digital Surge
if…
- ›You need an Australian tax statement and CGT calculator at tax time — Digital Surge provides both, Crypto.com doesn't
- ›You want to trade under a trust or SMSF structure — Digital Surge supports trust and SMSF accounts
- ›You prefer a joint account with your partner — Digital Surge offers joint accounts, Crypto.com doesn't
- ›You want an Australian-owned and operated exchange with local support based in Brisbane
- ›You're a smaller investor who values simplicity over a sprawling feature set
Where they differ
| Fact | Crypto.com | Digital Surge |
|---|---|---|
| Tax statement & CGT report | Not provided | Australian tax statement + CGT calculator included |
| Account types | Individual and company only | Individual, joint, company, trust and SMSF |
| Desktop platform | Available | Not available (mobile only) |
| Deposit methods | PayID, bank transfer, debit/credit card, Apple Pay, Google Pay, crypto deposit | PayID, bank transfer, OSKO |
| Customer support | 24/7 live chat, email, phone (cardholders), help centre, social media | Live chat and email (Australian-based, hours not specified) |
Verdict
Choose Crypto.com for global scale and convenience; choose Digital Surge if you want Australian tax reporting and trust/SMSF accounts.
All data points side-by-side
Every verified fact for both platforms. Differences are highlighted.
| Field | Crypto.com | Digital Surge |
|---|---|---|
| account structure | ||
| CHESS sponsorship model | — | custodian |
| Individual account | Yes | Yes |
| Joint account | No | Yes |
| Company account | Yes | Yes |
| Trust account | — | Yes |
| SMSF account | — | Yes |
| Kids / minor account | No | — |
| asset coverage | ||
| ASX shares supported | No | No |
| ASX ETFs supported | No | No |
| US shares supported | No | No |
| US ETFs supported | No | No |
| Other markets supported | — | |
| Fractional shares (ASX) | No | No |
| Fractional shares (US) | No | No |
| Options trading | No | No |
| CFDs supported | No | No |
| Crypto trading | Yes | Yes |
| Managed funds | No | No |
| Bonds supported | No | No |
| IPO access | No | No |
| costs hidden | ||
| Market data fees | $0/month | — |
| Conditional order fees | $0 | $0 |
| costs visible | ||
| Monthly platform fee | $0/month | — |
| Annual platform fee | $0/year | — |
| Withdrawal fee (AUD) | $0 | $0 |
| identity and trust | ||
| Legal entity name | Foris DAX AU Pty Ltd | Digital Surge Pty Ltd |
| AFSL number | 467,462 | — |
| AUSTRAC registration | Yes | Yes |
| Year founded | 2,016 | 2,017 |
| Parent / ownership | Foris DAX MT (Malta) Limited (ultimate parent of the Foris DAX / Crypto.com group); Australian entities Foris DAX AU Pty Ltd and Foris GFS Australia Pty Ltd | Digital Surge Pty Ltd (privately held, Australian-owned; co-founded by Dan Rutter (CEO) and Josh Lehman). Following the 2022 FTX exposure event, an associated company 'Digico' provided a A$1.25M loan as part of the Deed of Company Arrangement that allowed the business to resume operations. |
| Country of incorporation | AU | AU |
| Public company status | private | private |
| money movement | ||
| Minimum initial deposit | $0 | — |
| Minimum subsequent purchase | $1 | — |
| Deposit methods | PayID, Bank transfer (NPP), Debit card, Credit card, Apple Pay, Google Pay, Crypto deposit | PayID, Bank Transfer, OSKO |
| Withdrawal time | Typically near-instant via PayID/NPP; up to 1-2 business days for standard bank transfer | 1 business day (typically same-day for PayID; up to 1-2 business days for standard bank transfer) |
| platform ux | ||
| iOS app | Yes | Yes |
| Android app | Yes | Yes |
| Desktop platform | Yes | No |
| Demo account | No | No |
| Free real-time market data | Yes | Yes |
| Free research reports | Yes | No |
| 2FA support | authenticator | authenticator app |
| Customer support channels | Live chat (24/7 in-app & web), Email, Phone (cardholders only), Help centre, Social media | live chat, email |
| Support hours (AU time) | 24/7 | Live chat available 365 days a year (Australian-based support team); specific hours not published |
| Education content | video + courses | basic articles |
| tax and reporting | ||
| Australian tax statement | No | Yes |
| CGT calculator / report | No | Yes |
| Sharesight / Navexa integration | Yes | Yes |
| trading mechanics | ||
| Market orders | Yes | Yes |
| Limit orders | Yes | Yes |
| Stop loss orders | Yes | Yes |
| Conditional orders | Yes | Yes |
| Auto-invest / DCA | Yes | Yes |
| Auto-invest sophistication | multiple | multiple |
| After-hours / overnight trading | Yes | Yes |