Crypto Exchange comparison
BTC Markets vs Crypto.com
BTC Markets is a pure Australian crypto exchange founded in Melbourne in 2013, while Crypto.com is a global platform with a much broader product suite. The biggest practical difference is that BTC Markets offers native Australian tax reporting (CGT reports, tax statements) and Sharesight integration — Crypto.com leaves you to sort out your own crypto tax. Crypto.com counters with a lower minimum buy-in ($1 vs $30) and 24/7 live chat support.
Choose
BTC Markets
if…
- ›You want an Australian-owned exchange with local tax reporting built in (CGT calculator, tax statement, Sharesight integration).
- ›You prefer a straightforward crypto exchange without the app ecosystem, card products, and DeFi features that come with Crypto.com.
- ›You want to deposit via BPAY or Osko with zero withdrawal fees and no inactivity fees.
- ›You need trust or SMSF account structures for your crypto investing.
Choose
Crypto.com
if…
- ›You want to start trading with as little as $1 — Crypto.com has no minimum initial deposit and a $1 minimum subsequent purchase.
- ›You value 24/7 live chat support and phone support (for cardholders) over business-hours-only email.
- ›You want access to a broader ecosystem including a crypto card, DeFi wallet, and educational video courses.
- ›You prefer a desktop platform alongside the mobile app, plus free research reports.
Where they differ
| Fact | BTC Markets | Crypto.com |
|---|---|---|
| Australian tax statement / CGT report | Yes (tax statement + CGT calculator) | No |
| Minimum initial deposit | $30 | $0 |
| Minimum subsequent purchase | $30 | $1 |
| Customer support hours | Business hours (Mon-Fri) | 24/7 live chat |
| Auto-invest sophistication | Single asset level | Multiple level |
Verdict
Choose BTC Markets for Australian tax simplicity and local ownership; choose Crypto.com for lower minimums, 24/7 support, and a broader crypto ecosystem.
All data points side-by-side
Every verified fact for both platforms. Differences are highlighted.
| Field | BTC Markets | Crypto.com |
|---|---|---|
| account structure | ||
| Individual account | Yes | Yes |
| Joint account | No | No |
| Company account | Yes | Yes |
| Trust account | Yes | — |
| SMSF account | Yes | — |
| Kids / minor account | No | No |
| asset coverage | ||
| ASX shares supported | — | No |
| ASX ETFs supported | — | No |
| US shares supported | — | No |
| US ETFs supported | — | No |
| Other markets supported | — | |
| Fractional shares (ASX) | — | No |
| Fractional shares (US) | — | No |
| Options trading | — | No |
| CFDs supported | — | No |
| Crypto trading | Yes | Yes |
| Managed funds | — | No |
| Bonds supported | — | No |
| IPO access | No | No |
| costs hidden | ||
| Market data fees | $0/month | $0/month |
| Conditional order fees | $0 | $0 |
| costs visible | ||
| Monthly platform fee | $0/month | $0/month |
| Annual platform fee | $0/year | $0/year |
| Inactivity fee | $0 | — |
| Withdrawal fee (AUD) | $0 | $0 |
| identity and trust | ||
| Legal entity name | BTC Markets Pty Ltd | Foris DAX AU Pty Ltd |
| AFSL number | AFSL via sister entity BTCM Payments Pty Ltd (BTC Markets itself is not AFSL-licensed for spot crypto, as spot crypto is not a regulated financial product) | 467,462 |
| AUSTRAC registration | Yes | Yes |
| Year founded | 2,013 | 2,016 |
| Parent / ownership | Privately owned, Australian; headquartered in Richmond, Melbourne (Victoria) | Foris DAX MT (Malta) Limited (ultimate parent of the Foris DAX / Crypto.com group); Australian entities Foris DAX AU Pty Ltd and Foris GFS Australia Pty Ltd |
| Country of incorporation | AU | AU |
| Public company status | private | private |
| money movement | ||
| Minimum initial deposit | $30 | $0 |
| Minimum subsequent purchase | $30 | $1 |
| Deposit methods | PayID, Osko, BPAY, Direct Credit / EFT bank transfer, Bank card (debit/credit) | PayID, Bank transfer (NPP), Debit card, Credit card, Apple Pay, Google Pay, Crypto deposit |
| Withdrawal time | AUD withdrawals typically 1 business day (NPP/Osko often same-day where available) | Typically near-instant via PayID/NPP; up to 1-2 business days for standard bank transfer |
| platform ux | ||
| iOS app | Yes | Yes |
| Android app | Yes | Yes |
| Desktop platform | No | Yes |
| Demo account | No | No |
| Free real-time market data | Yes | Yes |
| Free research reports | No | Yes |
| 2FA support | authenticator | authenticator |
| Customer support channels | email, support portal / help centre | Live chat (24/7 in-app & web), Email, Phone (cardholders only), Help centre, Social media |
| Support hours (AU time) | Business hours (approx. 9am-5pm AET), Mon-Fri; help centre 24/7 self-service | 24/7 |
| Education content | basic articles | video + courses |
| tax and reporting | ||
| Australian tax statement | Yes | No |
| CGT calculator / report | Yes | No |
| Sharesight / Navexa integration | Yes | Yes |
| trading mechanics | ||
| Market orders | Yes | Yes |
| Limit orders | Yes | Yes |
| Stop loss orders | Yes | Yes |
| Conditional orders | Yes | Yes |
| Auto-invest / DCA | Yes | Yes |
| Auto-invest sophistication | single asset | multiple |
| After-hours / overnight trading | Yes | Yes |