Crypto Exchange comparison
CoinJar vs Kraken
CoinJar and Kraken are both well-established crypto exchanges available to Australians, but they serve different crowds. CoinJar is the simpler, more polished option for beginners who want a clean app and easy AUD on-ramps. Kraken is the power-user platform, offering advanced order types, 24/7 support, and a desktop trading interface that CoinJar lacks.
Choose
CoinJar
if…
- ›You want the fastest AUD withdrawals — CoinJar supports PayID withdrawals that arrive within minutes, while Kraken does not yet offer PayID withdrawals.
- ›You prefer a streamlined mobile experience with Apple Pay, Google Pay, and PayPal deposit options all in one app.
- ›You want a sophisticated auto-invest feature that lets you set up multiple recurring buy strategies, not just a single DCA plan.
- ›You value a longer Australian track record — CoinJar was founded in Australia in 2013 and is backed by local VC Blackbird Ventures.
Choose
Kraken
if…
- ›You need stop-loss and conditional orders to manage risk — Kraken supports both; CoinJar does not.
- ›You want 24/7 customer support via live chat and phone, not just email and a help desk during business hours.
- ›You prefer trading on a full desktop platform, not just a mobile app — Kraken offers a dedicated desktop interface.
- ›You want access to a broader global exchange with deeper liquidity and more crypto asset pairs than CoinJar offers.
- ›You value video-based education and structured courses over written articles to learn crypto trading.
Where they differ
| Fact | CoinJar | Kraken |
|---|---|---|
| Stop-loss & conditional orders | Not supported | Supported (stop-loss and conditional orders) |
| Desktop platform | Not available | Available |
| Customer support hours | Mon-Fri, 9am-3am AET | 24/7 (live chat and phone) |
| Auto-invest sophistication | Multiple asset level | Single asset level |
| Deposit methods | PayID, Osko, bank transfer, debit/credit card, Apple Pay, Google Pay, PayPal | PayID, Osko, debit/credit card (mobile app), Apple Pay, Google Pay |
Verdict
Choose CoinJar for a dead-simple, fast-on-ramp crypto experience; choose Kraken for advanced trading tools and 24/7 support.
All data points side-by-side
Every verified fact for both platforms. Differences are highlighted.
| Field | CoinJar | Kraken |
|---|---|---|
| account structure | ||
| Individual account | Yes | Yes |
| Joint account | No | No |
| Company account | Yes | Yes |
| Trust account | Yes | Yes |
| SMSF account | Yes | Yes |
| Kids / minor account | No | No |
| asset coverage | ||
| ASX shares supported | No | — |
| ASX ETFs supported | No | — |
| US shares supported | No | — |
| US ETFs supported | No | — |
| Other markets supported | — | |
| Fractional shares (ASX) | No | — |
| Fractional shares (US) | No | — |
| Options trading | No | — |
| CFDs supported | No | — |
| Crypto trading | Yes | Yes |
| Managed funds | No | — |
| Bonds supported | No | — |
| IPO access | No | No |
| costs hidden | ||
| Market data fees | — | $0/month |
| Conditional order fees | $0 | $0 |
| costs visible | ||
| ASX brokerage percentage | 1% | — |
| Monthly platform fee | $0/month | $0/month |
| Annual platform fee | $0/year | $0/year |
| Inactivity fee | $0 | $0 |
| Withdrawal fee (AUD) | $0 | $0 |
| identity and trust | ||
| Legal entity name | CoinJar Australia Pty Ltd | Bit Trade Pty Ltd (trading as Kraken) |
| AFSL number | — | 545,124 |
| AUSTRAC registration | Yes | Yes |
| Year founded | 2,013 | 2,011 |
| Parent / ownership | Privately held; backed by Blackbird Ventures, Digital Currency Group (DCG), Boost VC, Possible Ventures (founders Asher Tan and Ryan Zhou retain operational control) | Payward, Inc. (Bit Trade Pty Ltd acquired by Kraken in 2020) |
| Country of incorporation | Australia | AU |
| Public company status | private | private |
| money movement | ||
| Minimum initial deposit | — | $5 |
| Minimum subsequent purchase | — | $5 |
| Deposit methods | PayID, Osko / NPP bank transfer, Standard bank transfer (direct credit), Debit / Credit Card (Visa, Mastercard), Apple Pay, Google Pay, PayPal | PayID, Osko bank transfer, Debit card (mobile app), Credit card (mobile app), Apple Pay, Google Pay |
| Withdrawal time | PayID withdrawals to participating banks typically arrive within minutes; standard bank transfers (non-PayID) take 1-3 business days. Withdrawals submitted before the daily cut-off process same day, otherwise next business day. | AUD withdrawals via Osko bank transfer typically same business day (PayID withdrawals not yet supported) |
| platform ux | ||
| iOS app | Yes | Yes |
| Android app | Yes | Yes |
| Desktop platform | No | Yes |
| Demo account | No | No |
| Free real-time market data | Yes | Yes |
| Free research reports | No | No |
| 2FA support | authenticator_app | authenticator |
| Customer support channels | email, help desk ticket / support portal | 24/7 live chat, email, support portal, phone (24/7) |
| Support hours (AU time) | Mon-Fri, 9am-3am AET (extended hours covering AU and UK trading days) | 24/7 (live chat and phone) |
| Education content | structured_articles | video + courses |
| tax and reporting | ||
| Australian tax statement | Yes | Yes |
| Distribution component breakdown | No | — |
| CGT calculator / report | No | No |
| Sharesight / Navexa integration | Yes | Yes |
| trading mechanics | ||
| Market orders | Yes | Yes |
| Limit orders | Yes | Yes |
| Stop loss orders | No | Yes |
| Conditional orders | No | Yes |
| Auto-invest / DCA | Yes | Yes |
| Auto-invest sophistication | multiple | single asset |
| After-hours / overnight trading | Yes | Yes |